Privacy policy

Privacy Policy

Introduction

At AerisJoy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or communicate with us.

Information We Collect

Personal Information

We may collect information that you voluntarily provide, including your name, email address, phone number, billing and shipping address, and information necessary to process your orders.

Website Information

When you use our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general usage information.

How We Use Your Information

Purposes of Collection

We may use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Communicate with you about your orders or inquiries.

  • Improve our website, products, and services.

  • Prevent fraud, misuse, or unauthorized activity.

  • Comply with applicable legal and regulatory requirements.

Cookies

Website Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better user experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

Sharing of Information

Service Providers

We may share necessary information with trusted third-party service providers that help us operate our website, process payments, fulfill orders, provide delivery services, or provide other business-related services.

We do not sell your personal information for monetary consideration.

Data Security

Protection of Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Retention Period

We retain personal information only for as long as reasonably necessary to provide our services, fulfill business purposes, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Privacy Rights

Access and Updates

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or other actions concerning your personal information.

To make a privacy-related request, please contact us using the information below.

Third-Party Links

External Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Children Under the Applicable Age

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updated version will be posted on this page with its revised effective date where appropriate.

Contact Us

Privacy Questions

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Phone: +1 (647) 371-5645
Email: Contact@aerisjoy.com